Case Study · ISW Windsor

How ISW Windsor
Replaced 9 Tools
in 90 Days

The Islamic Society of Windsor went from a patchwork of 9 separate platforms to one unified community app - in two weeks. Here's exactly how they did it.

9
Tools Replaced
3,000+
Community Members
2 wks
Time to Go Live
40%+
Donation Increase

The Problem

9 Tools. 9 Logins.
One Exhausted Admin Team.

Before Umity, ISW Windsor was running operations across a fragmented stack of tools - none of which talked to each other. The board had no unified view. Volunteers were managing WhatsApp chains. Donations were split across three platforms. Every event was a separate system.

Before Umity

Mailchimp ~$65/mo
Eventbrite 6–7% per ticket
PayPal / Zeffy 3–5% + friction
Bloomerang CRM ~$119/mo
WhatsApp Groups Unmanageable
Third-party prayer app No branding
SignUpGenius Volunteer chaos
WordPress membership plugin Manual renewals
Google Sheets Finance reporting

After Umity

Branded community app
Online donations with Apple Pay
Event ticketing with QR check-in
Membership & renewals
Push notifications
Prayer times display
Volunteer coordination
Real-time admin dashboard
Halal business directory
"

The platform eliminated our need for nine separate tools, streamlined our volunteer coordination, and our donation revenue increased significantly in the first 90 days. Our board finally has a clear picture of everything happening in the community, in real time.

- Board Member, Islamic Society of Windsor

The Results

90 Days After Launch

40%+
Increase in donation revenue in first 90 days
$5K+*
Net annual savings from replaced software & lower event fees
10×
Reach improvement vs. email newsletter
60+
Local halal businesses listed in the directory
2 wks
From signed agreement to fully live platform
3,000+
Community members on one unified platform

How It Happened

The 90-Day Rollout

Umity handled the full setup. ISW's team needed zero technical experience.

1

Day 1–3

Kickoff & Platform Configuration

Umity onboarding call with ISW board. Platform configured with ISW branding, colours, and logo. Admin accounts created for operations team.

2

Day 4–7

Data Migration & Payment Setup

Member records migrated. Worldline payment processing connected and tested. Donation campaigns created. Prayer times configured.

3

Day 8–14

Soft Launch & Staff Training

App launched to ISW board and volunteers for testing. Staff trained on admin dashboard in a single 90-minute session. First event listed and tickets sold.

4

Day 15–30

Full Community Launch

ISW announced the app to the full congregation via Friday khutbah and push notification. 1,000+ members onboarded in the first week. Business directory opened for local halal businesses.

5

Day 31–90

Scale & Optimize

Donation revenue up 40%+ vs. prior period. 60+ businesses in the directory generating monthly revenue for ISW. All 9 legacy subscriptions cancelled. Board dashboard in use daily.

Platform Modules Active at ISW Today

Everything Running on One App

Online Donations Apple Pay / Google Pay Fundraising Campaigns Zakat Collection Event Ticketing QR Check-In Eid Registration Membership Management Push Notifications Prayer Times Volunteer Coordination Halal Business Directory Admin Dashboard Real-Time Reporting

Ready to See What This
Looks Like for Your Community?

Book a free 30-minute demo. We'll show you the exact platform ISW Windsor uses - configured for your organization's name and needs.