Umity Solutions Inc. ("Umity", "we", "us", or "our") operates the Umity community platform, including the web application available at app.iswindsor.ca and related services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.
By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.
Umity Solutions Inc. is a technology company incorporated in Canada, providing a community management platform for faith-based organizations, starting with the Islamic Society of Windsor (ISW).
Umity Solutions Inc.
Windsor, Ontario, Canada
Email: privacy@umitysolutions.com
Website: www.umitysolutions.com
With your permission, we collect precise location data to provide accurate prayer times (Adhan and Iqama schedules) for your geographic location. You may revoke this permission at any time through your device settings. If location is denied, prayer times default to the masjid's configured schedule.
Umity Solutions Inc. is a technology platform facilitator only and is NOT a payment processor or financial institution. All donations and membership fees are processed exclusively by independent third-party Payment Processors (which may include Worldline, Stripe, or similar certified providers).
We do not collect, store, or process your payment card numbers, CVV codes, bank account details, or any other financial credentials. Payment data is transmitted directly to and handled solely by the applicable Payment Processor under their own PCI-DSS compliant systems.
We receive only non-sensitive confirmation data (transaction ID, amount, date, fund designation) for record-keeping purposes. By making a payment through the Platform, you are subject to the Payment Processor's privacy policy and terms of service. Umity accepts no responsibility for the privacy or security practices of any Payment Processor.
If you interact with local business listings or advertisements on the Platform, we may collect information about your interactions (clicks, views) to support our business sponsorship program.
We do not sell your personal information to third parties. We do not use your information for targeted advertising unrelated to Umity services.
The mosque or faith community whose platform you use (e.g., Islamic Society of Windsor) has access to member data including names, membership status, event attendance, and donation records - solely for community administration purposes. Masjid administrators are bound by confidentiality obligations under their agreement with Umity.
Payment transactions are handled exclusively by independent third-party Payment Processors (e.g., Worldline, Stripe). These processors receive your payment data directly and are governed by their own privacy policies and PCI-DSS compliance frameworks. Umity does not receive or store your financial credentials.
We work with third-party vendors for: cloud hosting and infrastructure, analytics (aggregated, anonymized data only), and email/SMS notification services. These providers are contractually required to protect your information.
We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Umity, our users, or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
We retain your personal information for as long as your account is active or as needed to provide services. Financial transaction records (donation history, membership records) are retained for a minimum of 7 years to comply with Canadian tax and accounting regulations. Anonymized usage and analytics data may be retained indefinitely.
We implement industry-standard technical and organizational measures to protect your personal information:
No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access your information, request corrections, withdraw consent for non-essential processing, and file a complaint with the Office of the Privacy Commissioner of Canada.
California residents have the right to know what personal information we collect and disclose, request deletion (subject to exceptions), opt out of sale of personal information (we do not sell personal information), correct inaccurate information, and receive non-discriminatory treatment for exercising your rights.
We will respond to all verifiable data requests within 30 days.
You may request deletion of your Umity account at any time by contacting privacy@umitysolutions.com or through the app settings. Upon deletion, your profile and non-financial personal data will be permanently deleted. Donation and transaction records will be retained for 7 years as required by law.
The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately at privacy@umitysolutions.com. For users between 13 and 18, parental consent is recommended for account creation.
As a Progressive Web App (PWA), the Platform uses:
We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect Platform functionality.
The Platform may contain links to third-party websites (such as local business websites or charitable organizations). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policy of any third-party site you visit.
Our servers are located in Canada. If you access the Platform from outside Canada, your information may be transferred to and processed in Canada. By using the Platform, you consent to this transfer. We ensure cross-border transfers comply with applicable Canadian privacy law.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and, where appropriate, by in-app notification or email. Your continued use of the Platform after such changes constitutes your acceptance of the updated policy.
Privacy Officer, Umity Solutions Inc.
Email: privacy@umitysolutions.com
Website: www.umitysolutions.com
Windsor, Ontario, Canada
This Privacy Policy was prepared in accordance with applicable Canadian (PIPEDA), California (CCPA/CPRA), and international privacy standards. It should be reviewed by qualified legal counsel before publication.